Volvo XC90 T6 Transmission - Car Forums - Edmunds | Catalog-cars

Volvo XC90 T6 Transmission – Car Forums – Edmunds

17 Nov 2014 | Author: | Comments Off on Volvo XC90 T6 Transmission – Car Forums – Edmunds

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919 of 919 Volvo Transmission / Which models to avoid? by diggers253

Nov 13, 2013 (5:32 pm)

This is just my opinion. Its informed – based only my my own experiences. Others may have different opinions.

You ask which models to avoid. My opinion is that you should stay away from Volvo full stop.

The issue isn’t that their cars don’t last or that their gearboxes fail after about 50,000 miles or even that a new gar box costs more than the value of the car – all cars wear out and some are better than Volvo and some are worse. The issue for me is that they are putting their profit ahead of customer safety and appear to be doing so in plain sight. Its the opposite of what I thought I was buying when I spent Ј50,000 on my XC90.

In the US there is a class action suit for this issue. There are customers from the UK, Australia, South Africa and Canada also experiencing the same problems but although its the same vehicle and the same gearbox and the same fault they will not admit that its the same problem even when Volvo drivers are at risk and could cause risk to others.

In my mind that is simply not good enough. Volvo in Sweden would not even discuss the matter. I bought my Volvo because I thought it was safe and I have a young family.

When I approached them after the gearbox fault left us stranded in the path of oncoming traffic Volvo told me that this was the first time they had ever heard of the fault. I called them because the patrol guy had correctly guessed the exact defect in the most minute detail from the side of the road based only on the make and model of the car and its mileage.

Then when the accident inspection service in the UK asked Volvo to comment Volvo said they had no knowledge and the matter is on hold pending further ‘incidents’. Someone else has to suffer or get injured or die before the defect is looked into further. Then it transpired that at the very same time they said they had no knowledge, Volvo were in court in the US over the exact same issue.

This is not about trying to find a decent model Volvo from those available, its about how safe you and your family are in a Volvo. Volvo have chosen not do something about a gearbox defect that can suddenly and completely incapacitate your car as you are driving along even though there is a risk to you, your family and other road users when you come to an unexpected stop.

They knew of the defect while the vehicles were under warranty and did actually extend the warranty because of it, but did not warn drivers and did not recall the cars. Instead they have chosen to profit from the repairs to the original gearboxes and the replacements which also fail.

In my case the gestures of goodwill after the event were not enough. Its my opinion that Volvo should have told me or my dealer that they were aware of a problem – before the catastrophe struck. They should have addressed it before the accident and before anyone else was put at risk, but they didn’t. Ours came to an abrupt stop at around 56000 miles – just a few hundred miles after a main dealer 96000 mile service.

The incident was avoidable and its unforgivable when they knew already that the fault was there.

The closest they ever came to giving a warning was instructing the dealers to carry out extra work during the service if the vehicle is used for towing caravans, although we have never been asked what we tow with the vehicle.

It appears that Volvo were already dealing with hundreds of other drivers who had hit the critical mileage and experienced the defect well before we did yet they took no action at all to prevent the same happening to us.

These and many other forums are full of Volvo customers and victims that have unwittingly bought Volvos only to find themselves stranded, injured or facing repair bills well in excess of the value of the vehicle often very soon after buying the car and its not fair or decent.

The bottom line? A new gearbox costs around Ј4000 – Ј5000 (retail price) and to Volvo that money was more important to them than the safety of my family.

NEVER AGAIN.

As I said, thats just my experience and just my opinion.

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