Volkswagen Touran road tests and car reviews

18 Sep 2014 | Author: | Comments Off on Volkswagen Touran road tests and car reviews

Nathan Pearce, Hampshire

Volkswagen Touran 2.0TDI Sport DSG 2007

Can’t fault the car. It is one of the most boring cars we have owned, but just works. Great family vehicle (2 kids) the 7 seats are useful and it doubles as a van regularly. Only 42K miles on the clock.

Always haggle on servicing prices with Dealer and they match the indies. Took out VW extended warranty £230’ish per year as insurance goes reasonable (had one claim for DSG ECU ion 4th year so warranty paid for its self for a few years!) It’s serviced annually, air con and brake fluid religiously done every 2 years, CAM belt at 4 years and DSG oil at 40K miles – have had this engine gearbox in a seat and sister has golf with same set up, just works!

Ride is far to harsh and seats lack back support (6 foot 5!) and plastic trim inside breaks too easily otherwise a great car @45 mpg driven briskly! Car still looks and drives like NEW.

David Bill, England

Volkswagen Touran 2005

Janet Brackenbury, Carmarthenshire

Volkswagen Touran BXE Engine 2007

I love my Touran, which I have had a year. It hasn’t been as economical as my sister’s ’53 plate. I had engine failure on the 19th of February 2013. Yes an internal, non-moving part suspected. Con rod through the block.

VW said it is nothing to do with us, it is out of warranty. I have complained to VW, Watchdog, VOSA and X ray. The car is sitting at the local dealers whilst I struggle with it. Please complain we might get somewhere if we join together.

It is a known problem with this engine.

Responses to this review

I have had the same problem at 92000 miles on my ’57 plate VW Touran and the vehicle also has full service history with VW dealerships. I’ve also had VW denying that there is a problem (great customer service eh?!). I have just sent the defect report form off to Vosa and they say they are aware of this issue and are currently investigating. So, to reiterate other forum members pleas, if you have had a conrod failure on a BXE engine on VAG cars please please please let VOSA know ASAP.

I am currently taking this matter through the county court to try and recoup my costs for another engine, so if you are willing to confirm on email (rather than through the forum) that this has happened to your VAG vehicle (VW, Seat, Audi, Skoda) too, please could you email me on by the end of April? To submit my evidence in court, I need specific people’s names / addresses / vehicle details (including VIN number and engine number) – as I have been told this would be better evidence than that supplied on a forum.

If you can email me with the following details that would be great:- Your initial and surname Address Vehicle details VIN number (These can be found on your V5C document) Engine number (These can be found on your V5C document) Brief description of your conrod failure Any other information you think of use. If you email me with this information, I will keep you informed of my case and provide you with any additional information I can to support you. Some forum members have said that VW has paid for work on their vehicle for conrod failure – again, please can you email me on if this has happened to you so I can use as supporting evidence within my court case? Many thanks in advance – Jools from Staffordshire

Yes, it’s me again with the failed BXE engine to update you about the latest. Engine replaced approx 8,000m ago (now 89,000m on clock). but still having issues – unknown slow water leak. Best of all, after getting the car serviced twice to ensure clean oil (with the correct oil as per your service manual), it blasted the turbo and engine oil through the exhaust on Friday whilst my wife was taking her ill mother to the hospital – they never arrived in the car, but via an ambulance – Bobby from Lancashire

Submitted: 2013-03-09 | ID: 10242

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