Volkswagen Phaeton – Car Forums – Edmunds

17 May 2015 | Author: | Comments Off on Volkswagen Phaeton – Car Forums – Edmunds


1671 of 1691 Re: phaeton and follies [psychoannie] by wab3tx

Aug 07, 2009 (6:32 am)

Hello psychoannie and everyone else who is tired of their Phaeton sitting in the garage. I am assuming that name is from owning your Phaeton.

to the point, we bought our pre-owned 2004 Phaeton W12 from a certified VW dealer in FL, it was the dealership’s owner’s personal care, I did a lot of research and figured this was the best way to go. I had my first electronic/electrical problem within 1.5 hours of leaving the dealership on my way back to Houston. Since then it has been constant.

The Phaeton had a 5 yr / 50k warranty through 4 April 2009, I was having so many electronic problems that we held back driving it to make the mileage last as long as the 5 year warranty. It is now 7 August 2009, 4 months after the warranty expired. The car has 51,142 miles on it and is basically undriveable unless I take her in to the dealer monthly to have the system reset.

IF it is not driven daily, then the computer system starts turning systems off. At the present time, it will actually turn itself off while I am driving down the road, unbelieveably dangerous. Most of the time it simply turns itself off at a stoplight, it waits 3 – 4 minutes then decides to let us proceed on.

We have driven it less than 1,200 miles since March 2009, about 210 miles per month, that is NOTHING in Houston, Texas.

We bought our 2004 Phaeton in Dec 2006, it had 17,400 miles on it.

My partial list of problems with our 2004 Phaeton W12 is below, ALL maintenance and / or repairs have been done at a Certified VW dealer:

– trunk will not open with remote, ‘repaired and/or replaced’ components – 4 times

– system fault reset, at least 4 times

– turns itself off, 3 times, not including present situation, which makes 4 times.

– alarm does not work, including now. third time.

– transmission fluid pan drips, has been ‘repaired’ twice, is leaking again now for third time

– rear engine seal leaks, has been ‘repaired’ twice, is leaking again now for the third time

– rear battery has been replaced twice, will not hold charge now, needs to be replaced again now. third time

– the car MUST be driven at a minimum every other day, for at least 20 miles, otherwise it starts turning off electronic systems in the car

– ‘flat tire’ light is consistently coming on, the valve antennas have been replaced once. I got it to go off now, by over inflating the tires.

Our Phaeton has been IN the VW shop for at least 3.5 months of the 32 months that we have owned her, two of the times were for a month each time.

Because VW sold so few here in the USA, they do not have technicians (mechanics) who are capable of working on the Phaeton, especially now that they have not been sold here for several years.

When it decides that it wants to go, it is a GREAT car, we love it, but most of the time it doesn’t want to go, she is a lot like a cat, when she wants to be stroked, GREAT, when she doesn’t want to be stroked. LOOK OUT!

I am currently speaking with an attorney who specializes in vehicle lemon law, anybody else want to join us and put together a lawsuit to get some satisfaction?

Replies to this message:

#1672 of 1691 My Phaeton by bobbusbkr

2004 V8 60,000 miles. I’ve had a few quirky problems [tire pressure system] but overall a wonderful vehicle.

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