Top 133 Complaints and Reviews about Nissan Murano

22 Dec 2014 | Author: | Comments Off on Top 133 Complaints and Reviews about Nissan Murano
Nissan Diesel

Consumer Complaints Reviews

Dave of Melbourne, CA on Nov. 13, 2013

Satisfaction Rating 4 / 5

Bought my 2006 Murano in May 2010. – Cost $35,000 AUD. Serviced vehicle every 10,000 to 15,000 kms and have had no major concerns. I drive the car like an old lady, occasionally accelerating stupidly if an idiot is behind me. Last service between 130,000 and 150,000 – left it for 20,000 kms, not a good idea! The good news is the car still runs beautifully, purs like a kitten.

The new tires lasted from 50,000 to 140,000 km – that’s 90,000 kms or about 60,000 miles for a set of tires. I replaced with a silicone tire and so far they are fine – it rides beautifully.

Major problems to date. My fault, I did leave the Transmission service way too long – started pulling up as I slowed down, as if the CVT transmission was dropping a gear for me as I came to stop at a set of traffic lights. My concern is that Nissan dealers in Australia charge almost $800 to service the CVT, and most of that is just for fluid, about $650 worth.

My new mechanic told me they would use Penrite and the cost was $260 including labor. As far as I can tell, it’s one in the same – so don’t get sucked in by your Nissan dealer. $650 for a few litres of oil just ain’t worth it – highway robbery if you ask me. My CVT is actually getting better since the oil change, not so pull-back like it was before, and I’ll be changing fluid every 20,000 miles from now on!

2nd Problem.

A loud clicking sound in the Timing Chain area. after looking at videos on YouTube and hearing the same sound I went to my mechanic, saying it could be just that. The concern was, when I started it on a cold morning the sound was quite loud and echoing. Within 3 minutes after the engine had arrived at operating temperature the sound dropped completely.

OK, so it might not be a Timing Chain issue – my mechanic tested it first thing in the morning, started the car, but beforehand had checked the power steering fluid level. The level was seriously down, so they determined it was that. They re-filled the tub and re-started the engine – the noise stopped immediately.

The bad news is that in Australia anew hose will cost me $500 and the total job with labor set me back about $900 AUD.

To be honest, this is the only major headache I’ve had with my Murano – I hear so many horror stories about them. I should have serviced the CVT more often and I’m estimating that mine might start going wrong sooner rather than later, but at the moment it runs like a dream – but for some reason my Manual selector won’t allow me to use manual over ride, or display the manual gears on my dashboard, so maybe my CVT doesn’t like me very much!!

The car itself is huge inside, it tows well but mine doesn’t have the newer color screen, gps, satnav unit that the 2007 models and later now have. Bugger! If you asked me what would I buy next time, and with petrol / gas prices rising. Currently in Australia the gas price is $1.50 per litre, or around $7.00 per gallon. That’s Aussie dollars of course.

I reckon I’ll buy for a Diesel SUV next time. I’m guessing something like a Toyota or a Subaru Diesel will be much more reliable and I’ll get many more miles to a tank! A 2 litre turbo diesel in Australia is about $30,000 depending on the luxuries you want.

The Murano can just be so hungry on the gas and I don’t drive it hard.

To finish, my Murano has done 155,000 kms or about 90,000 miles. Many Murano owners state that it’s around this time that all the problems begin. Maybe it’s time to trade it in on something new and start all over again. Love to hear your comments, if you too want to move away from a Murano and on to something you think would be better.

All the best, Dave, Melbourne, Australia.

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