NISSAN QUEST ELECTRICAL PROBLEMS

8 Nov 2014 | Author: | Comments Off on NISSAN QUEST ELECTRICAL PROBLEMS

NISSAN QUESTION ELECTRICAL PROBLEMS RECALL,

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Electrical problems have been reported on the Nissan Quest. Owners may have claims for warranty reimbursement, or compensation for inconvenience.

CONSUMER COMPLAINT: ODI Case Number: 10191132

Component: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Details: MY WIFE, WAS DRIVING OUR CHILDREN TO SCHOOL THE CHARGER WARNING AND electrical WARNING LAMPS CAME ON. THIS CAUSED THE VEHICLE SPEED TO DECREASE, AND STOPPED THE VEHICLE INTO A HEAVY TRAFFIC INTERSECTION, WHICH NEARLY CAUSED AN ACCIDENT. *AK

Occurrences: 1 Injuries: 0

Fail Date: 05/13/2007 Deaths: 0

Date added to datbase: 5/17/2007

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ODI Case Number: 10188683

Component: ELECTRICAL SYSTEM:BATTERY:CABLES

Details: BATTERY MAIN GROUND WIRE IS STRAPPED SUPPORTED TO FRAME THEN GROUNDED AT BOLT IN TRANSMISSION. GROUND WIRE BREAKAGE OCCURRED AT TRANSMISSION GROUNDING POINT DUE TO OSCILLATION OF STIFF GROUND WIRE BEING OSCILLATED UP AND DOWN BY TRANSMISSION MOVEMENT RELATIVE TO VEHICLE FRAME. *TR

Occurrences: 1 Injuries: 0

Fail Date: 06/01/2006 Deaths: 0

Date added to datbase: 4/24/2007

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ODI Case Number: 10128565

Component: ELECTRICAL SYSTEM:WIRING

Details: (1) THERE WERE NO EVENTS LEADING UP TO THE FAILURE. (2) AM RADIO RECEPTION IS TERRIBLE, HIGH STATIC EVERYTIME YOU RUN OVER A BUMP IN THE ROAD. (3) THE FIRST DEALER COULD NOT REPLICATE THE PROBLEM, THE SECOND DEALER FOUND LOOSE GROUND WIRES FOR THE AM ANTENNAE, BUT HAD NOT ORDERED THEM UNTIL A DETERMINATION COULD BE MADE IF IT WAS UNDER WARRANTY.

Occurrences: 1 Injuries: 0

Fail Date: 07/30/2003 Deaths: 0

Date added to datbase: 7/13/2005

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ODI Case Number: 10118323

Component: ELECTRICAL SYSTEM

Details: RE: MY 2004 NISSAN QUEST-HAVE HAD SAME PROBLEM RECUR FOR ALMOST 1 YR DEALER HAS NOT FIXED IT IN 5 TRIES. ON 7/21/04, BROUGHT MY VAN IN FOR SERVICE ‘CAUSE AN ALARM BEEPER WOULD GO OFF RANDOMLY WHEN DRIVING-COMES FROM REAR POWER LIFTGATE. BESIDES THE CONSTANT BEEPING, AT TIMES THE LIFTGATE WILL NOT OPEN, ALSO WHEN OPEN THE LIFTGATE WILL NOT CLOSE USING THE POWER BUTTONS-THEN LIFTGATE NEEDS TO BE SHUT MANUALLY.

AT MY 7/21/04 SERVICE APPT, THE DEALER ORDERED A PART THAT WOULD BE INSTALLED LATER TO FIX BEEPING. PICKED THE VAN UP ABOUT 4:30 PM, GOT GROCERIES, PICKED UP DAUGHTER DROVE HOME. ON THE WAY THE VAN WAS BEEPING ALL THE WAY WHEN SUDDENLY A FLASHING WARNING LIGHT CAME ON THAT SAID WARNING LIFT GATE OPEN.

I PANICKED THINKING MY LIFT GATE WAS ABOUT TO FLY OPEN. I PULLED OVER CONFUSED BECAUSE LIFTGATE WAS NOT OPEN. I PUSHED INTERIOR CONTROL FOR LIFT GATE BUT LIFTGATE DID NOT OPEN. THINKING I WAS TEMP. OK, I SLOWLY DROVE HOME W/ FLASHING WARNING SIGNAL ON WHOLE TIME.

WHEN I GOT HOME-TRIED TO OPEN LIFTGATE. IT WOULDN’T BUDGE-NOT W/ POWER CONTROLS INSIDE VAN NOR KEY FOB. IT WOULDN’T OPEN MANUALLY EITHER. AT THAT POINT, I WAS AFRAID TO DRIVE VAN ANY FURTHER.

WAS WELL AFTER 5 PM THE SERVICE DEPT WOULD BE CLOSED BUT I CALLED THEM ANYWAY. I TALKED TO JOHN NELSON, SALES MGR EXPLAINED WHAT HAPPENED. TOLD HIM I WAS AFRAID TO DRIVE VAN BECAUSE OF WARNING LIGHT BUT CAN’T SEEM TO OPEN/CLOSE DOOR EITHER. HE ASSURED ME THAT VAN HAS SAFETY MECHANISMS THAT WOULD PREVENT DOOR FROM FLYING OPEN WHILE DRIVING.

I TOLD HIM THAT IT WAS HARD TO BELIEVE VAN WAS SAFE WHEN IT SEEMED WARNING LIGHTS WERE MALFUNCTIONING. SINCE 7/21/04 THE WARNING LIGHT HAS NOT COME ON AGAIN. BUT THE PROBLEM THAT PRECEDED THE WARNING LIGHT-THE CONSTANT BEEPING-STILL HAPPENS ALL THE TIME, BUT ONLY WHEN IT’S WARM.

SINCE I LIVE IN WI NOV 04-MAR 05 WAS PROBLEM FREE. DON’T KNOW IF DOOR WILL REALLY FLY OPEN, BUT I KNOW QUEST ALREADY HAD RECALL FOR SIMILAR PROBLEM-SLIDING DOORS NOT LATCHING IN SUB-40 WEATHER. *JB

Occurrences: 1 Injuries: 0

Fail Date: 07/21/2004 Deaths: 0

Date added to datbase: 4/23/2005

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ODI Case Number: 10115030

Component: ELECTRICAL SYSTEM:WIRING

Details: WHILE DRIVING THROUGH A CONSTRUCTION SITE VEHICLE DROVE OVER AN ORANGE TRAFFIC CONE. IN THE PROCESS, IT PULLED DOWN A WIRE FROM UNDER THE VEHICLE, CAUSING IT TO SHUT DOWN. OWNER CONTACTED THE MANUFACTURER, AND WAS TOLD THAT WHAT WAS BEING EXPERIENCED WAS NOT A MECHANICAL DEFECT, AND THERE WAS NOTHING THEY COULD DO. *AK THE CONSUMER BELIEVES A RECALL SHOULD BE INITIATED THAT WOULD PROVIDE PROTECTION FOR THE WIRING UNDER THE VEHICLE. *NM

Occurrences: 1 Injuries: 0

Fail Date: 02/27/2005 Deaths: 0

Date added to datbase: 3/11/2005

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ODI Case Number: 10105973

Component: ELECTRICAL SYSTEM

Details: WE GOT THE CAR IN DEC 2003. BETWEEN FEB 2004 AND APRIL 2004 THE CAR HAD 5-6 HARD STARS; IN MOST CASES IT TOOK LESS THAN 5 MINUTES TO HAVE IT STARTED AND ONLY ONE TIME MORE THAN AN HOUR. I LEFT IT THERE AND CAME BACK AFTER 5 H.—IT STARTED RIGHT AWAY. ALL THIS HAPPENED IN HOUSTON TX. DEC 20 2004 IN THE MIDDLE OF NOWHERE IN PENNSYLVANIA, SECOND DAY OF OUR HOLYDAY VACATION.

I?VE TRIED TO START IT FOR MORE THAN 3 HOURS, UNTIL THE BATTERY WENT DEAD. FINALLY THE DEALER PICKED IT UP. AFTER ABOUT 10 DAY THE NISSAN ?TRAINED? AUTO MECHANIC COMES UP WITH THE DIAGNOSTIC. NO PROBLEM WITH THE CAR, YOU JUST FLOODED!

IT IS NOT GOING TO BE COVERED BY THE WARRANTY. YOU DON?T HAVE TO BE A MECHANIC TO KNOW THAT AN INJECTION ENGINE CAN?T BE FLOODED UNLESS THE CAR HAS A PROBLEM ( NO SPARKING, INJECTORS LICKS, OFF TIMING?). SAME CAR THE RADIO/CD SOMETIMES JUST WON?T PLAY; THE POWER IS ON BUT NO SOUND. USUALLY AFTER 5- 10 MINUTES WILL GO ON.

THE REAR AC FAN CAME LOOSE AND HAD TO BE REPLACED. (AT LEAST THIS IS A PROBLEM THAT COULD AND HAD BEEN FIXED!) NICE CAR BUT I HAVE TO FILE FOR LEMON. I PAY FOR A NEW CAR AND I EXPECT IT TO START WHEN I NEED IT NOT WHEN IT ?FEELS LIKE?*AK

Occurrences: 7 Injuries: 0

Fail Date: 12/20/2004 Deaths: 0

Date added to datbase: 1/8/2005

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ODI Case Number: 10100573

Component: ELECTRICAL SYSTEM

Details: MY VAN HAS BEEN REPEATEDLY IN THE SHOP SINCE THE DAY WE BOUGHT. FIRST IT WAS THE INTERNAL LIGHT RELAY, THEN NOISE FROM THE AC, THEN THE DVD/RADIO DIDN’T WORK, THEN RATTLES FROM DOORS, BACK WINDOWS AND SEATS, THEN ALL THE RECALL ITEMS LASTLY MORE RATTLES IN THE BACK AND THE PASSENGER AIRBAG SENSOR WHICH IVE BEEN INFORMED CANNOT BE FIXED. THEY HAVEN’T COME UP WITH A FIX FOR THAT PROBLEM YET. *AK

Occurrences: 2 Injuries: 0

Fail Date: 08/01/2004 Deaths: 0

Date added to datbase: 11/26/2004

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ODI Case Number: 10086629

Component: ELECTRICAL SYSTEM

Details: WE PURCHASED OUR 2004 NISSAN QUEST ON OCTOBER 6TH, 2003. THIS WAS A VEHICLE THAT WE WANTED TO GET FOR OUR FAMILY AFTER REVIEWING SAFETY INFORMATION ETC. NOT EVEN TWO WEEKS AFTER WE HAD FINALIZED THE SALE, TRANSMISSION FLUID WAS ALL OVER A PARKING LOT DUE TO A PLASTIC CLAMP NOT BEING REPLACED AT THE DEALERSHIP.

OUR VAN WOULD NOT START AND HAD TO BE TOWED TO THE DEALERSHIP IN ORDER FOR EVERYTHING TO BE CHECKED OUT. OUR SECOND INCIDENT HAPPENED ABOUT A WEEK AGO AND WE ARE VERY LUCKY THAT THERE WEREN’T ANY INJURIES TO REPORT. WE WERE DRIVING DOWN THE HIGHWAY AND WITH THE ACCELERATOR FLOORED OUR VAN WOULD NOT GO OVER 55 MPH.

ON A MAIN HIGHWAY THIS IS NOT SAFE DUE TO OTHER DRIVERS DOING ABOVE THE SPEED LIMIT OR WELL ABOVE. WE TRIED TO TAKE IT TO OUR DEALERSHIP BUT WITH IT BEING PAST BUSINESS HOURS THERE WAS NO WAY THAT WE WOULD HAVE BEEN ABLE TO MEET WITH A SERVICE REPRESENTATIVE. THE NEXT MORNING WHEN WE TOOK IT TO THE DEALERSHIP, IT WAS AS IF NOTHING HAD HAPPENED.

I AM VERY DISAPPOINTED IN THIS CAR AND CAN’T BELIEVE THAT IN LESS THAN A YEAR, WE ARE TAKING IT IN AGAIN TO THE DEALERSHIP TO HAVE IT WORKED ON. LUCKILY OUR DEALERSHIP HAS GONE ABOVE WHAT WE ASKED AND HAS DONE THEIR BEST TO WORK WITH US, BUT WITHOUT OTHER PEOPLE COMPLAINING AND THIS NOT BEING INVESTIGATED THERE IS LITTLE THAT THEY CAN DO TO PINPOINT THE PROBLEM TO FIX IT.

THIS IS THE MOST EXPENSIVE CAR THAT WE HAVE BOUGHT EVER AND THIS IS THE MOST TIMES THAT WE HAVE TAKEN IN A CAR FOR PROBLEMS IN SUCH LITTLE TIME. WITH TWO SMALL CHILDREN, WE THOUGHT THAT THIS VAN WOULD BE THE MOST ECONOMICAL AND SAFE VEHICLE THAT WE COULD AFFORD FOR OUR FAMILY, BUT WE ARE SADLY LEARNING THAT THERE ARE UNDERLYING PROBLEMS THAT NEED TO BE OFFICIALLY RECOGNIZED AND TAKEN CARE OF BEFORE SOMETHING HAPPENS TO SOMEONE. IT WOULD BE DISAPPOINTING AND SAD TO SEE IF THIS OCCURRENCE IS WHAT IT TAKES FOR NISSAN TO INVESTIGATE SUCH COMPLAINTS. *JB

Occurrences: 2 Injuries: 0

Fail Date: 08/06/2004 Deaths: 0

Date added to datbase: 8/11/2004

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ODI Case Number: 10081336

Component: ELECTRICAL SYSTEM

Details: WE PURCHASED THIS VAN IN SEP OF 2003. AT THE END OF OCT I WENT OUT TO LEAVE FOR WORK AND THE VAN WOULDN’T START. WE HAD IT TOWED (MY EXPENSE) TO THE DEALER.

ONCE IT ARRIVED THERE IT STARTED FINE. A COUPLE WEEKS LATER IT DID THE SAME THING AND WE JUST WAITED UNTIL IT WARMED UP AND IT STARTED JUST FINE. WE DISCOVERED THAT IT WAS DOING THIS WHEN THE TEMPERATURE WAS BELOW 34 DEGREES. WE AGAIN TOOK IT TO THE DEALER AND THEY KEPT THE VAN FOR 2 1/2 WEEKS.

THEY FINALLY TOLD US THAT THEY WERE FLYING IN A TECHNICIAN FROM CALIFORNIA TO CHANGE THE FUEL PUMP. HAVEN’T HAD THIS TROUBLE UNTIL NOW. AGAIN THIS WEEK I WENT TO LEAVE FOR WORK AND IT WOULDN’T START. (NOW IT’S 80 DEGREES OUTSIDE) THE WRECKER TRIED TO START IT 3 HOURS LATER AND IT STILL WOULDN’T START. BUT AFTER BEING TOWED AND BOUNCED AROUND IT STARTS AGAIN.

THE DEALER HAS KEPT THE VAN AGAIN AND IS GOING TO CHANGE THE FUEL PUMP AGAIN. IN BETWEEN THESE 3 VISITS WE HAVE HAD TO TAKE IT IN NUMEROUS TIMES BECAUSE THE VAN WOULD HAVE NO POWER AND START OFF IN 2ND OR 3RD GEAR. EACH TIME WE TOOK IT IN WE WERE TOLD THAT NISSAN KNEW IT WAS A PROBLEM THEY JUST HADN’T FIGURED OUT HOW TO FIX IT YET.

THIS WAS FINALLY FIXED 2 WEEKS AGO. WE HAVE TAKEN THE VAN IN BECAUSE THE DRIVER WINDOW STUTTERS AS IT’S ROLLED DOWN, THE DOORS RATTLE,THE PASSENGER SIDE SLIDING DOOR STICKS AND DIFFICULT TO OPEN, AND THE CARPET UNDER THE DRIVERS PEDDLES WAS CUT TOO SHORT AND KEPT PULLING LOOSE. EACH TIME I TAKE IT IN I’M TOLD THAT THERE IS NOTHING THAT CAN BE DONE.

FOR THE WINDOW STUTTERING, THEY TOLD ME IT WAS THE WINDOW TINTING (BUT THE PASSENGER WINDOW IS FINE) WE ARE EXTREMELY DISSATISFIED WITH THIS VEHICLE. WE ARE ONE STEP AWAY FROM VIOLATING THE LEMON LAW. IT STATES THAT IF THE VEHICLE HAS TO BE TAKEN IN FOR 4 TIMES FOR THE SAME PROBLEM IN A YEAR IT’S A LEMON.

WELL, WE ARE ON OUR 3RD VISIT NOW. I WOULD STRONGLY RECOMMEND THAT NO ONE PURCHASE THIS VAN. *JB

Occurrences: 4 Injuries: 0

Fail Date: 07/16/2004 Deaths: 0

Date added to datbase: 7/19/2004

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ODI Case Number: 10056252

Component: ELECTRICAL SYSTEM

Details: PURCHASED VEHICLE ON 1/6/04. ON 1/7/04 RADIO WOULD, INTERMITTENTLY CUT OUT. BROUGHT VEHICLE TO DEALER ON 1/9/04. WAS INSTRUCTED BY DEALER TO RETURN VEHICLE FOR REPAIR ON 1/15/04.

TO COMPLETE THE REPAIR THE AUDIO UNIT WAS REPLACED. ON 1/31/04 RADIO REPEATED ORIGINAL PROBLEM OF CUTTING OUT, BROUGHT VEHICLE TO DEALERSHIP FOR VERIFICATION AS SERVICE WAS NOT OPEN. *JB

Occurrences: 2 Injuries: 0

Fail Date: 01/31/2004 Deaths: 0

Date added to datbase: 1/31/2004

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ODI Case Number: 10055842

Component: ELECTRICAL SYSTEM

Details: THE PASSENGER SIDE AUTOMATIC SLIDING DOOR OPENED INTERMITTENTLY WHILE THE VEHICLE WAS IN MOTION OR WHEN IT WAS SITTING STILL. WHEN THE DOOR OPENED IT WAS DIFFICULT TO CLOSE. IN ONE INSTANCE THE DOOR ACTUALLY SHUT ON THE CONSUMER. THE MANUFACTURER AND THE DEALER ARE AWARE OF THE PROBLEM. *NM

Occurrences: 1 Injuries: 0

Fail Date: 11/25/2003 Deaths: 0

Date added to datbase: 1/26/2004

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ODI Case Number: 10039505

Component: ELECTRICAL SYSTEM

Details: 2004 NISSAN MAXIMA SL 3.5L V6 CURRENTLY FOUR FAILURES UNDER VARYING CONDITIONS CAUSE THE VEHICLE COMPUTER TO GO INTO SAFE MODE, FLASH VDO AND CHECK ENGINE LIGHTS, AND IMMEDIATELY LOSE POWER, REDUCING SPEED TO APPROXIMATELY 20MPH. AUTHORIZED DEALER HAS REPAIRED EACH TIME AND EACH TIME REPORTED FIXED. NISSAN NORTH AMERICA RESTATES SAME, REFUSES TO REPLACE UNDER VA LEMON LAW. CAR OWNED 5 MONTHS, FOUR FAILURES, EACH OF WHICH COULD HAVE KILLED ME, MY FAMILY, OR FELLOW COMMUTERS.

THIS CAR TRAVELS APPROXIMATELY 100 MILES PER DAY INTO DC FROM ASHBURN AS WELL AS SERVING FOR TRIPS AND AROUND-TOWN GENERAL FERRYING. NISSAN DOES NOT CARE ABOUT THE SAFETY OF MY FAMILY, FRIENDS, AND THOSE AROUND US. MULTIPLE INCEDENTS, NO FATALITIES – YET, NOR PROPERTY DAMAGED – YET.

Occurrences: 4 Injuries: 0

Fail Date: 07/16/2003 Deaths: 0

ODI Case Number: 10039255

Law Offices of Howard A. Gutman,

230 Route 206, Flanders, New Jersey 07836

(973) 598-1980, E-mail Howian@aol.com

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New York, New York (212) 886-4838

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