Mercedes Benz R Class Lemon Problems

5 Oct 2014 | Author: | Comments Off on Mercedes Benz R Class Lemon Problems
Mercedes-Benz R-Class

Mercedes Benz R class:


Mercedes-Benz of Valencia

Valencia Blvd

Santa California 91355

Towhom it may

Not in my wildest dreams would I imagined writing a letter this after purchasing a 2006 R350 (VIN#4JGCB65E36AO32132) from your dealership. this letter is NOT to share you the excellent customer service I at Mercedes-Benz of Valencia; a dealership, according to the attached letter itself on being in the “people

The intent of this letter, is to share with you my not so pleasant experience at this dealership. many email exchanges and conversations with my wife your salesman Jarvis name?) successfully convinced her Mercedes Benz of Valencia had the deal on the R350 I was looking to for her. In fact, on my way to your the morning of November 30th, I received a call from a at Waters Mercedes in Riverside offering to match or beat any from your dealership.

On November 30, 2006, upon on the lot and being escorted to Jarvis’s I sensed that Jarvis was I simply did not come to sign off on the deal he had negotiated with my That simple fact to have set the tone for a not so pleasant with him. Jarvis did not have time to see that the he had just sold me was delivered to me and I was satisfied.

Maybe he was too busy? be became frustrated because I that the new vehicle be “washed” and not as if it had been sitting on a lot for 6 months. he was upset because I asked for for the 2004 (title clean) I traded in.

Maybe he was pre-occupied the promotion he had applied for and was hoping to The truth is, I will never I found myself asking, at $$$ does one received excellent service? Or it simply the case once the sale has been the service ends?

My brother Chili Davis me he has never had that kind of in the purchase of any of his Mercedes from in Scottsdale and Maryland.

I wish I say that my disappointing experience at dealership ended there, but it did The day of the purchase, I operating with a window of time, and wanted to the traffic back to Riverside for a appointment. As a result, Daniel name?) showed me the very features on the vehicle and assured me either my wife or I could at anytime and schedule an appointment for instruction.

Well, my wife to schedule an appointment and her call has not been returned. In addition, My also discovered that installing the headrest DVD, service department neglected to the back of the drives seat so two days after the purchase, the of the drivers seat began to apart. To make matters there seems to be a shortage or a with the radio.

I can only that this has come as a result of a hasty installation of the system we purchase and you installed. Did I that the DVD installed in the headrest of the seat also did not work and was in shop for 3 day trying to diagnose the In short, this vehicle as much time in the shop the two weeks of ownership as it did with us.

I attempted to raise my concerns to the department, I was I need to talk to the person who sold me the vehicle. In words, I felt as though the was being passed. I did finally get in with Jarvis (last and he assured me that he would the problems and get back to me.

I am still waiting for his call.

the level of customer service I received thus far, I that there will NO up to this letter.


the Exclusive Mercedes Benz Community.

Share your and interact with other

Hadi Ammar writes:

I a brand new R class 7 months ago Mercedes distributor in Dubai. then, am getting a very and terrible smell in the cabin. if the vents are on or off, or the A/C is on or off, or the air usually I get it as I speed up a bit above 100 or when u break or slow

The car was to MB workshops for 5 times till and at no time they could out the problem. This last they called me telling they have tried B class and it seemed to have a problem, noting that it be a factory fault.

At any rate, than once I have MB sales people and your people. The fault description was to Germany, am really upset of the that the issue has been from Gargash and the need I have to call and call and to check for solutions which no one is to give me.

This was nothing I expected when I thought of a new Mercedes Benz

Maria Ayman writes:


I someone from MBZ legal dep to me regard my car 2006 R350.

I been reporting many with the car due to diesel engine I have taken in a number of and I have contacted the sales whom I bought the car from, and time I call the sales rep telling me I am very busy and I call you back it sounded rude of him to cut me off many times.

I have brought the car in to the service and one time they told me the engine sound (not to hear it) and you leased the car why do you care just wait till time up and get red off it. Told the service rep is you all money or customer relation.

I see and experienced a number of issue the car, and a number of times attempt to fix and address, but really I am fast rated with the I have to take the car in for service and the are really very helpful and do take care of what to get done. I am so sorry that I MBZ doesn’t make any more cars it seems to me I am with or American car.

Take a at the number of times that car in service, and the number of days there, also the part are not within a short time it has to stay for more than two We love MBZ and I want to be part of the but I think we paid more what I have counted on my R350 MBZ. MBZ can not do this to customers after releasing the new cut of the price within a 3 months That is not right that puts me in deep you what down if trading the car.

The concerns with the dealer sold me the car is they lied to me, showed us the Ipod connector the clove compartment, which the man Joon Lee big layer said the car is already ready with the but it is not since I spent money in Ipod and cables to connect to the and had to take them back the service shop said the car doesn’t have it at all and it needs buy other peaces to make it and the cost is over 2500.00.

They told us that the will have a NAVIGATION shortly and that MBZ released the phase of the R350 before the NAV installed since MBZ are looking getting the factory to design it.

I to pass this info to you my car the factory warranty and less 2 years old and I’ve had it for 15 months so every time I pay 799.60 is a on my income to keep up with the needs and hassle with the drop off drop in. I was looking talking to a lemon law attorney but I to give you guys the chance to with for my loss that I accrued on my R350.

Mercedes-Benz R-Class

I am really and I am offering you guys to work me before I turn it into a law matter.

Erwin Ramirez

I have owned the car for approximately years and it runs great its working the problem is it is hardly I have experianced this stalling numerous times. I brought the vehicle in for service for the problem, and it appears they yet to fix this car.

I am now bring vehilce in for the fourth time for the problem. All I want is a problem vehilce. As I was backing out of the garage, the began to idle extremely I am beging to think the safety of my is compramised when entering it.

I to send an email thourgh website but, the server error when sending.


This is my second this month. The first was about a gas leak which my car was in for 3 times in 1 week. I was told time it was nothing-until the tow truck confirmed the intense smell of raw After replacing the gas tank I was by service tech I was lucky I wasn#39;t in an accident because the car have exploded!

This week began a check engine light and to my something really amazing I stuck my hand in the drivers window to pet my dog and the window switch was I couldn#39;t get my hand out fast and my arm became trapped while the didn#39;t bounce back sensing something- it continued to shut. Needless to say following a appoinment today I continue to be in pain!

All of the other windows when we tested it with a of paper towels except window. I hope this helps discourages somebody falling for the mercedes trap. service and dangerous car!

Shami writes:

I leased brand new R 350 Feb 2006 from MB, Michigan. Since that the car have spent more two to 3 months at the dealer. First the A/C went …, then the door stopped closing, Mirror broke, all of this after 2-3 months from

Then later, the car did start (does not accelerate). Finally, and I been at the dealer every few the ESP system shuts down. I had the car off on the highway at many occasions. As when stopping at a traffic as well. I took it to the dealer time, where it stayed days each time.

told me that they replace the car if it happen again, there regional manager They had somebody coming California ti fix it without help. I am at point filing a law suit.

I this this helpful.

John Solpico writes:

My Benz car I was bought last 2007 to my friend still in shop. Untill now its not running. more than 2 months in the

Overhaul already done,change the plug, filter oil,sent for the heater starter, change the gasket. To many expenses But still in the shop.The first told me that they the machining of heater starter.

One later I took my car for the second and foun out that machining done to heater starter.




McMeen writes:

I Bought a ago the r500 as my first Mercedes It has been in the shop three for issues relating to a/c not working to shifting not smooth and causing while driving. We have moved to a new state and the car cannot be because of a faulty rear light that is on back indefinitely from Germany.

Benz after three and three hours on the phone has that they don#39;t alternate transportation while the car is due to safety issues and they no idea when the part be in. Dealer says that don#39;t cover loaners the parts are back ordered and I am out of till the part comes in could be months. I am out of my mind the whole thing.

I thought I purchased a MB they were to care a little more but I see not the case. They in fact less. I will never buy a Mercedes Benz after treaded this way.

Mercedes-Benz R-Class
Mercedes-Benz R-Class
Mercedes-Benz R-Class
Mercedes-Benz R-Class
Mercedes-Benz R-Class
Mercedes-Benz R-Class
Mercedes-Benz R-Class
Mercedes-Benz R-Class

Other articles of the category "Mercedes":

Our partners
Follow us
Contact us
Our contacts

Born in the USSR


About this site

For all questions about advertising, please contact listed on the site.

Car Catalog with specifications, pictures, ratings, reviews and discusssions about cars