Mercedes Benz CLS Class Lemon Problems

29 Mar 2015 | Author: | Comments Off on Mercedes Benz CLS Class Lemon Problems
Mercedes-Benz CLS-Class

Mercedes Benz CLS class:

Ryan writes:

MERCEDES BENZ OF PALM BEACH, FLORIDA IS A JOKE. I currently own 2 mercedes benz#39;s. a 2003 c240 and a 2006 cls55 AMG. The c240 hasn#39;t given me a terrible amount of problems. replaced the cat converter, sunroof wouldn#39;t close (twice),power steering boots just magically disappeared. and so on. i can handle that. but i also own a cls55 AMG, and i love the car. its very fast, responsive, and comfortable. but in my eyes now. its a peice of crap.

When i bought the car. i paid full sticker on it and got the first one ever out of the dealership. also before i bought the cls, i had an e500 so i have been a mercedes owner for quite some time. 4 months after owning the car the fuel pump broke on the gas tank. so the entire cab of the car stunk with gas fumes. so i called the mercedes dealership asking them to come pick it up and take it in for service (the car stunk with gas soo much that it could not be driven.) well they told me that they cant come pick it up. i have to drive it to them, well this is what started this whole fiasco. so finally, after arguing and fighting for a while. i got them to come get it. to try and make this story a bit more brief. this fuel pump problem has happened 2 more times. and the car is currently in the shop at the moment (and has been since before christmas.) i hardly get to drive the damn car its in the shop so much.

When i took it in this time they told me they would give me a loaner for the weeks that it would be in the shop. i was like great! maybe im finally getting through to them. NOT! the loaner they gave me was a base line hyundai elantra. with roll up windows. hub caps. etc. i was livid. what kind of luxury car dealership are you at when you bring in a $100,000 car for service and they give you an $8,000 loaner (not even a mercedes) c#39;mon thats rediculous. so ultimately if this fuel pump thing happens again i will lemon the car. and if it doesn#39;t im going to sell it and buy a lexus. im sick of mercedes. their cars suck and their service is worse. i get better service on my son#39;s hyundai tiburon than i do on my high end mercedes. they are a bunch of clowns in a gigantic circus act and mercedes benz is the ringleader.

If you are in the market for a mercedes. don#39;t buy one. get a lexus, or an infinity. stick with japanese made. when it comes to cars they know what they are doing. By the way this is only one of the stories i have. i just dont feel like typing them all. i began having problems with them within 2 months of buying my first mercedes which was the 2003 e500. i wont get into that. but their cars suck. and so does their service, so do yourself a favor and buy something better.

Thanks for your time,

Ryan

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Ted Pearlman writes:

I am the sad owner of a 2006 CLS55 AMG sedan. In the first 13 months of ownership (11,000 MI) I have had not two months without vibration due to bent wheels. When I leased the vehicle I was sold wheel and tire insurance only to be told that bent rims were not covered.

After nine months of ownership I discovered two bent rims and had to pay $2200 to replace them. Four months later all four rims are bent. If I were to replace them, that would total $6600 for rims with only one third of the lease over.

In addition, the factory supplied tires are completely worn out, one with a sidewall bubble.

Nick writes:

I have had the same problem with the MB CLS55 AMG: literally, no joke and no exaggeration, I have had ten bent wheels so far. The receipts for service at Wheel Techniques, Santa Clara, CA, are available.

Mercedes-Benz CLS-Class

The dealer (Smythe European, San Jose, CA) has stonewalled me on this issue, saying it#39;s probably because I drive over curbs and down stairs and so forth. I#39;m 54 years old and had never bent a rim in my life prior to owning this car.

I think the problem should fall under the California lemon law.

Jim writes:

Purchased new in 2000, check engine light has been on and off since it turned over 1000 miles! Dealer couldn#39;t figure out what the problem was and more or less siad sorry about that. When we complained to the Attorney Generals office MB lied about their attempts to correct the situation.

I hate to say it but the AG#39;s office wasn#39;t a lot of help either.

Casey writes:

I had leased a brand new #39;07 CLS63 which was my dream car. I live in NY and was sold the car in NY. Only 2 months after I purchased the car I was told the wheels were bent.

I paid over $2k for new wheels. Four months later I was told all four wheels were bent and it was cause I drive the car in New York (i was told by the dealership that i shouldn#39;t be driving in New York, even though they sold me the car in NY). I argued with the dealership who gave me wheel and tire insurance for free but I ended up paying $4k for new wheels.

Less than three months later the car started shaking again and I was told all four wheels were bent again and the tire and wheel insurance said they would not pay for the wheels. Now I am stuck with a $101k car that I cannot drive unless I am willing to shell out $4k every 2 months. They told me that unless I buy new wheels, I cant drive over 60 mph.

I happen to know the attorney who wrote the NY lemon law so I called him and have applied for the lemon law. I just can#39;t believe what is happening. The dealership refuses to help me anymore and I tried calling corporate.

I just want out of my lease. I would never recommend a CLS if you are planning on driving it, it is however, a beautiful ornament for my driveway.

Mercedes-Benz CLS-Class
Mercedes-Benz CLS-Class
Mercedes-Benz CLS-Class

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