Audi Q5 Problems, 2013 Audi Q5 Complaints – Page #1

7 Feb 2015 | Author: | Comments Off on Audi Q5 Problems, 2013 Audi Q5 Complaints – Page #1
Audi Q5

Alerts

by Volkswagen of America, Inc.

There are 13 complaints filed for the 2013 AUDI Q5

Description

NOTCHINESS, FRICTION WHILE ROTATING STEERING WHEEL WITHIN FEW DEGREES FROM 12’O CLOCK POSITION EITHER SIDE. PROBLEM PERSISTED DESPITE THE SOFTWARE UPDATE. ANOTHER ISSUE WAS WHISTLING SOUND FROM SIDE MIRROR.

AT TIMES PARTICULARLY WHILE DRIVING AT HIGH SPEED, IT GET SO PRONOUNCED AS IF A FLY IS BUZZING NEXT TO THE DRIVERS EAR. I COMPLAINED TO DEALERSHIP AND AUDI ON 09/14/2013. SINCE THEN I’M DRIVING LOANER.

DEALERSHIP TRIED TO RETURN CAR ON 09/17/13, NONE OF THE ISSUES WERE FIXED. I RETURNED CAR TO DEALERSHIP AGAIN. I COMPLAINED AGAIN TO AUDI OF USA. NOW, I AM TOLD THAT SIDE MIRRORS ARE REPLACED AND FIXED.

HOWEVER, NOTCHINESS/FRICTION IN STEERING WHEEL STILL PERSIST. THERE IS NOTHING AUDI CAN DO TO FIX THIS. DEALERSHIP IS INSISTING ME TO ACCEPT MY CAR. HOWEVER, I A M RELUCTANT TO ACCEPT DUE TO CONCERN OF POTENTIAL SAFETY ISSUE.

PLEASE ADVISE.

STRUCTURE: BODY

THE CONTACT OWNS A 2013 AUDI Q5 HYBRID. THE CONTACT STATED THAT WHENEVER ACCESSING THE POWER LIFTGATE, THE DOOR WOULD OPEN AND CLOSE ABRUPTLY. THE DEALER WAS CONTACTED AND STATED THAT THE LIFTGATE WAS OPERATING AS DESIGNED.

THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

POWER TRAIN

UNEXPECTED BRAKING. I AT ONCE PULLED OFF THE ROAD INTO A DRIVEWAY AND ATTEMPTED TO PLACE THE VEHICLE IN PARK BUT WAS UNABLE TO SHIFT OUT OF DRIVE. I EVENTUALLY WAS ABLE TO STOP THE ENGINE WITH THE SHIFTER STILL IN DRIVE. I CONTACTED THE DEALERSHIP AND ROADSIDE ASSISTANCE. THE VEHICLE WAS TOWED TO THE DEALERSHIP.

AFTER 3 DAYS AT THE DEALERSHIP, I WAS TOLD THAT DIAGNOSTIC TESTS DID NOT REVEAL ANY PROBLEM AND THAT THE DEALERSHIP WAS UNABLE TO RECREATE THE PROBLEM. THE VEHICLE HAS BEEN RETURNED TO ME AND I AM AWAITING FURTHER COMMUNICATION FROM AUDI AND/OR RECURRENCE OF THE PROBLEM. THIS HAS BEEN THE SECOND PROBLEM I HAVE HAD WITH THIS VEHICLE. THE FIRST PROBLEM OCCURRED ON THE WAY HOME AFTER PURCHASE.

WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT CAME ON. I CONTACTED THE DEALERSHIP AND WAS ASKED TO RETURN THE VEHICLE TO THE DEALERSHIP. AFTER UNDERGOING DIAGNOSTIC TESTING, IT WAS DETERMINED THAT THE AIR INTAKE MANIFOLD NEEDED TO BE REPLACED.

Audi Q5

ENGINE

UNEXPECTED BRAKING. I AT ONCE PULLED OFF THE ROAD INTO A DRIVEWAY AND ATTEMPTED TO PLACE THE VEHICLE IN PARK BUT WAS UNABLE TO SHIFT OUT OF DRIVE. I EVENTUALLY WAS ABLE TO STOP THE ENGINE WITH THE SHIFTER STILL IN DRIVE.

I CONTACTED THE DEALERSHIP AND ROADSIDE ASSISTANCE. THE VEHICLE WAS TOWED TO THE DEALERSHIP. AFTER 3 DAYS AT THE DEALERSHIP, I WAS TOLD THAT DIAGNOSTIC TESTS DID NOT REVEAL ANY PROBLEM AND THAT THE DEALERSHIP WAS UNABLE TO RECREATE THE PROBLEM. THE VEHICLE HAS BEEN RETURNED TO ME AND I AM AWAITING FURTHER COMMUNICATION FROM AUDI AND/OR RECURRENCE OF THE PROBLEM. THIS HAS BEEN THE SECOND PROBLEM I HAVE HAD WITH THIS VEHICLE.

THE FIRST PROBLEM OCCURRED ON THE WAY HOME AFTER PURCHASE. WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT CAME ON. I CONTACTED THE DEALERSHIP AND WAS ASKED TO RETURN THE VEHICLE TO THE DEALERSHIP.

AFTER UNDERGOING DIAGNOSTIC TESTING, IT WAS DETERMINED THAT THE AIR INTAKE MANIFOLD NEEDED TO BE REPLACED.

STRUCTURE: BODY

LATCHES/LOCKS/LINKAGES

WE HAVE KEY LESS ENTRY CAR. MY WIFE PUT MY SON IN CAR SEAT, PUT HER PURSE WITH KEYS AND CLOSED THE BACK DOOR AND WHEN SHE TRIED TO ENTER FROM FRONT DOOR THE CAR WAS LOCK, MY SON GOT LOCKED INSIDE THE CAR, EVEN WHEN THE KEY WERE INSIDE. CALLED THE AUDI CUSTOMER CARE, THEY SAID WHEN THE KEYS ARE INSIDE THE CAR IT, NOT SUPPOSE TO HAPPEN.

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